Posting, Packaging & Delivery:
We use Royal Mail for shipment delivery so we are unable to add any further instructions for drivers. This means, its your responsibility to be at home. All parcels will be dispatched through tracked service where a customer has selected tracked delivery option. and we always send you parcel tracking number in email. The parcels are always posted to the delivery address provided by you. If you do not receive your parcel between 14 to 21 days due to royal mail delays we will consider this lost, please let us know immediately so that we can raise an investigation. Please note that we cannot be held responsible for items delayed in the postal system as this is beyond our control.
Items that are on pre-order will take approximately 2-4 weeks. We aim to get your item out to you as soon as possible!
Terms and Conditions
Placing an order indicates your acceptance of our terms and conditions. All payments must be with your own credit card and with adequate funds to make payment. Fraudulent use of credit cards will be reported to the relevant authorities. Your order will be immediately suspended or cancelled if you breach these terms and conditions.
To place an order, simply select the items and their quantity to add them in the shopping basket. Confirm that you are choosing the correct colour and size. You have to add at least one address to select it as your billing and delivery address. The billing address has to be the address where your credit/debit card is registered. Please make sure that you provide all the correct details for a successful order to avoid any delays.
All orders are processed and sent within 24-48 hours of payment confirmation. However if any of the items are not in stock, you are informed by our customer support through telephone or email. In this situation, we always wait for your advice about getting a partial refund or choosing an alternative product. For UK shipments, your order will be received within 2-5 business days & international orders from 5-7 working days transit depending on your location.
*PLEASE DOUBLE CHECK THE "SHIP TO" ADDRESS BEFORE PLACING YOUR ORDER.
We cannot guarantee that address change requests will be granted once the order has been placed.